What about when people make requests of you? Must you say ‘yes’ to requests in order to hear a ‘yes’ in return?
When today’s Wonder Woman, Ruth Bader Ginsburg, was in the midst of her confirmation hearings for her Supreme Court nomination, she refused to answer questions about her stance on heated issues such as abortion, equal rights, disability rights, and separation of church and state. She said, “Were I to rehearse here what I would say and how I would reason on such questions, I would act injudiciously.”
This was a bold statement – she knew that she would evaluate each case on its own merits and not on her biases or personal stances on these issues. However, there were those who misunderstood what she was trying to do. Still, she persisted – and she not only succeeded in getting the nomination, she set a precedent.
Back to my question from earlier – when people make requests, are you required to say yes? (I, of course, am not referring to situations where ‘no means no’. That’s another post entirely.) I’m talking about the politics of your workplace. The favors and obligations you set up amongst your network. I’m talking about the times you’ve had to consider giving in just to keep the peace, to save face, to appear ‘workable’ to your team.
When is ‘no’ (or, in Ginsburg’s case – “I won’t answer”) ok?
The answer to that question is one of my foundational values as a communication expert and coach.
You see, it isn’t about the no at all. Or the yes, for that matter.
It’s about the authenticity of the intention on both sides of the request. Both the requestor and the requestee are responsible for the outcome. The success or failure isn’t measured by our response – it’s measured by the authentic representation of our intentions and desires.
Just like when you make a request, you must include authenticity and commitment when responding to a request. Your integrity, your courage, your ‘being seen’ – these are just as important when you respond to requests.
Here’s a checklist of questions to ask yourself the next time you are faced with a situation that requires you to consider a tricky request:
Sometimes, it’ll be a yes. And sometimes, it’ll be a no. Either way, I want you to hear the yes you deserve – and say the no you need to.
The belief that opened doors for me? Discovering I could serve others through making the right requests. The request itself became a vehicle for personal transformation. I became more courageous and more confident.
“I signed up with Annette's Irresistible Request Program because of her impressive record of success in coaching, but what is truly inspiring is her passion for helping women gain confidence. She is completely committed to your success. I never thought I was someone who lacked confidence, but launching a new business brought up lots of insecurities. Annette's coaching was invaluable for helping me launch my business with confidence, clarify my priorities and minimize my fears."
– Christina Caudill